Terms of service

Terms of Service

Last updated: September 2026

Overview

This website is operated by Teff Tribe. Throughout the site, the terms "we", "us", and "our" refer to Teff Tribe. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our website or services.

Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

Products

We strive to display our products as accurately as possible. However, product images are for illustrative purposes only, and actual products may vary slightly.

All products are subject to availability. We reserve the right to discontinue any product or limit quantities at our discretion.

Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

We reserve the right to change prices without prior notice. The price charged will be the price displayed at the time your order is placed.

Orders

Placing an order does not guarantee acceptance. We reserve the right to decline or cancel any order due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Incorrect customer information
  • Any other legitimate business reason

If payment has already been processed for a cancelled order, a full refund will be issued.

Payment

Payment must be received before your order is processed and dispatched. We accept the payment methods displayed during checkout.

Shipping

Delivery times are estimates only and may vary depending on your location and courier services.

Teff Tribe is not responsible for delays caused by courier companies, weather events, strikes, customs, or circumstances beyond our reasonable control.

Risk in the goods passes to you upon delivery.

Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service. Please refer to our Returns & Refunds Policy for information on returns, replacements, and refunds.

Food Products

Our products are intended for general consumption. Customers are responsible for checking ingredient information before consuming any product.

If you have allergies, intolerances, or medical conditions, please consult your healthcare professional before consuming our products.

While we take every reasonable precaution during production and packaging, products may be processed in facilities that handle other ingredients.

Intellectual Property

All content on this website, including text, photographs, graphics, logos, product descriptions, and branding, is the property of Teff Tribe unless otherwise stated.

No content may be copied, reproduced, distributed, or used without our prior written permission.

Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to interfere with the security or operation of the website.
  • Upload malicious software or harmful code.
  • Violate any applicable laws or regulations.

Limitation of Liability

To the fullest extent permitted by South African law, Teff Tribe shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights you have under the Consumer Protection Act or any other applicable law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective once published on this website.

Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Teff Tribe

Email: shop@tefftribe.co.za